What We Collect and Why We Collect It
When you open an account, we collect the registration details you provide — name, contact number, and the payment method you link, whether that is JazzCash, Easypaisa, or Raast. Each time you make a deposit or request a withdrawal, a transaction record is created and stored
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against your account. This is required to process payments accurately and to meet verification obligations that apply in eligible regions under local law. We also collect device and session data — the type of mobile or desktop you use, your IP address, and how you navigate
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the platform. This helps us keep your account secure and detect anything unusual. If you contact support, the content of that conversation is stored so we can follow up correctly. We do not sell your personal data to third parties. Information shared with payment processors such
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as JazzCash, Easypaisa, and Raast is limited to what those services need to complete your transaction. Retention periods depend on legal requirements in applicable jurisdictions. Where data is no longer needed, we delete or anonymise it. You may request a copy of the data we hold
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on you at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.